Privacy Policy

ak887 is committed to handling your personal information responsibly, transparently and in accordance with applicable data protection principles. We collect only the data that is necessary to deliver, secure and improve our services. We do not sell your personal data to third parties, and we apply technical and organisational safeguards appropriate to the sensitivity of the information we hold.

By creating an account, making a deposit or otherwise using ak887, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this policy, please discontinue use of ak887 immediately and contact our support team to arrange account closure.

Information You Provide Directly

When you register an account with ak887, make a deposit, request a withdrawal or contact our support team, you provide us with personal information directly. This typically includes:

• Full name, date of birth and gender as provided during registration.
• Contact details including email address and mobile phone number (required for account verification and security alerts).
• Residential address in Bangladesh, as required for identity verification under our KYC obligations.
• National ID, passport or other government-issued identity document details submitted for KYC verification.
• Payment information including your bKash, Nagad, Rocket or bank account details, sufficient to process deposits and withdrawals on your behalf.

Information Collected Automatically

When you use the ak887 platform, certain technical and behavioural data is collected automatically to ensure the security and stability of the service. This includes:

• Device identifiers, browser type, operating system version and screen resolution, used to optimise the display of the platform on your device.
• IP address and approximate geographic location (country and city level), used for fraud prevention and to ensure compliance with geographic access requirements.
• Session logs including login timestamps, pages visited, games played, bet amounts, deposit and withdrawal transaction records and session duration.

Information from Third-Party Sources

In certain circumstances ak887 may receive information about you from third-party sources. For example, payment processors such as bKash and Nagad may confirm the status of a transaction. Identity verification providers may confirm or supplement the identity information you have provided directly. This external data is used solely to verify or supplement what you have already told us and is handled with the same care as directly provided data.

ak887 processes your personal data only for the following defined purposes:

• Account administration — creating, maintaining and securing your ak887 account, including processing your registration, verifying your identity and managing your preferences and account settings.
• Payment processing — facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa and Mastercard, reconciling transaction records and resolving payment disputes.
• Customer support — responding to your enquiries, resolving complaints, processing bonus claims, handling account closure requests and providing technical assistance.
• Fraud prevention and security — detecting and investigating suspicious activity, identifying breaches of our Terms and Conditions, and cooperating with law enforcement where required by law.
• Responsible gaming — monitoring play patterns to identify players who may be exhibiting signs of problem gambling, and applying responsible gaming interventions such as deposit limits, session reminders and self-exclusion where appropriate.
• Service improvement and analytics — analysing aggregated and anonymised usage data to understand how players use ak887, identify performance issues, test new features and improve the overall player experience.

ak887 does not use your personal data for automated decision-making or profiling in any way that produces legal or similarly significant effects on you without your knowledge and consent.

ak887 processes your personal data on one or more of the following legal grounds, depending on the nature and purpose of the processing activity:

• Contractual necessity — processing required to fulfil our obligations under the player agreement, including account management, payment processing and service delivery.
• Legal obligation — processing necessary to comply with applicable laws and regulations, including anti-money laundering requirements, KYC verification obligations and cooperation with law enforcement authorities.
• Legitimate interests — processing carried out for fraud prevention, platform security, responsible gaming monitoring and service improvement, where these interests are not overridden by your rights and interests.
• Consent — where ak887 relies on your consent as the legal basis for processing (for example, for optional marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

ak887 does not sell or rent your personal data. We may share your information with the following categories of third parties, solely where necessary and proportionate to a defined purpose:

• Payment service providers — bKash, Nagad, Rocket, Upay, Visa, Mastercard and their intermediary processors receive only the transactional data necessary to execute and verify your deposits and withdrawals.
• Identity verification providers — third-party KYC and anti-money laundering service providers who assist ak887 in verifying the identity of players and detecting fraudulent account activity.
• Game software providers — licensed game studios such as Pragmatic Play, Evolution Gaming, Spribe and Ezugi receive aggregated, anonymised session data for game performance monitoring. They do not receive your personal account details.
• Legal and regulatory authorities — we may disclose your personal data to law enforcement agencies, regulatory bodies or courts where we are legally required or permitted to do so, or where disclosure is necessary to protect the rights, property or safety of ak887, our players or the public.

All third parties with whom ak887 shares personal data are required to handle that data in accordance with applicable data protection standards and to use it only for the purposes for which it was shared. ak887 does not authorise any third party to use your data for their own independent marketing or commercial purposes.

ak887 uses cookies and similar technologies to operate the platform, remember your preferences, prevent fraud and analyse usage. Cookies are small data files stored on your device. We use the following categories of cookies:

• Strictly necessary cookies — essential for the platform to function. These include session authentication tokens, security cookies and load-balancing identifiers. They cannot be disabled without breaking core platform functionality.
• Functional cookies — used to remember your language preference, display settings and last-used payment method to personalise your experience without requiring you to re-enter these preferences each time.
• Analytics cookies — used to collect aggregated, anonymised data about how players navigate and use ak887. This data helps us identify performance issues and prioritise improvements. No individually identifiable data is included in analytics reports.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent you from logging in or using core platform features. Disabling functional or analytics cookies will not prevent you from accessing ak887 but may affect your personalised experience.

ak887 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. Account data is retained for the duration of the account relationship and for a period thereafter as required for legal, regulatory, fraud prevention and dispute resolution purposes. Transaction records are retained for a minimum of five years from the date of the transaction, in accordance with standard financial record-keeping obligations.

When personal data is no longer required and no legal retention obligation applies, ak887 will delete or anonymise it in a secure manner. Players may request confirmation of the retention period applicable to their data by contacting our support team.

ak887 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls restricting data access to authorised personnel only, regular security audits and vulnerability assessments, and multi-factor authentication requirements for administrative access.

While ak887 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or freedoms, ak887 will notify affected players promptly and take all available steps to contain and remediate the breach.

As an ak887 player, you have the following rights in respect of the personal data we hold about you. To exercise any of these rights, please contact our support team via live chat or email:

ak887 will respond to all verified data rights requests within a reasonable timeframe. We may ask you to verify your identity before processing a request to ensure that personal data is not disclosed to an unauthorised person. There is no charge for exercising your rights, though ak887 reserves the right to charge a reasonable administrative fee for manifestly unfounded or excessive requests.

The ak887 platform integrates third-party game content from licensed providers including Pragmatic Play, Evolution Gaming, Spribe and Ezugi. These providers operate their own game engines and may collect limited technical data (such as session identifiers and game outcome logs) for the purpose of game integrity verification and RNG certification. ak887 requires all integrated game providers to maintain data security standards consistent with this Privacy Policy.

ak887 is not responsible for the privacy practices of third-party providers operating their own independent platforms or services. Players who access third-party content or follow links to external services do so at their own discretion and are advised to review the privacy policies of those services independently.

ak887 is strictly an adult platform and is not directed at or intended for use by individuals under the age of 21. We do not knowingly collect personal data from anyone under 21 years of age. If ak887 becomes aware that personal data has been collected from a person under 21 without appropriate verification, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe their child has registered an account with ak887 should contact our support team immediately so that appropriate action can be taken without delay.

ak887 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or platform features. The updated policy will be published on this page with a revised effective date. Where a change is material — for example, a change to the categories of third parties with whom we share data, or a new purpose for which we process personal data — ak887 will notify registered players via their registered email address or via an in-platform notification prior to the change taking effect.

Your continued use of ak887 following publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to a revised policy, please discontinue use of the platform and contact our support team to arrange account closure.

If you have any questions, concerns or requests relating to this Privacy Policy or the personal data ak887 holds about you, our support team is available 24 hours a day, 7 days a week via live chat on the platform. We aim to acknowledge all privacy-related enquiries within 24 hours and to resolve them fully within a reasonable period.

You may also reach our privacy team by email at: [email protected]